Many of us in IT read a lot of whitepapers, blogposts, how-to articles and view numerous Podcasts or training video’s to learn all the details about new products or features. Still, I don’t always get some of the details or can’t find the info I need. Meeting people at VMUGs or VMworld gives me the changes to ask for those last missing piece of information. But what if you don’t have that chance?
When I blog about stuff I’m sometimes surprised about the comments I get and about how more people than I thought were struggling with the same questions. In responds to the comments I have been able to help quite a number of readers of my blog by e-mail and lately I did a few Google Plus Hangout sessions to help in an even better way. And that is when I came up with the following idea: Why not do a video-chat help session?
I’m still thinking about what would be the best way to do this and I may change everything from session to session but this is what I came up with until now:
- Send me an e-mail ( Gabrie AT GabesVirtualWorld dot com) in which you write about a specific subject you would like to know more about or maybe an issue you have with a design or installation.
- I’ll then plan a meeting with you for a Google Hangout session. This might be an one-to-one session or maybe we’ll have a session with more people and collect a number of questions.
- The session will be live broadcasted and published on YouTube afterwards.
Some examples on what I think a session could be about:
- Think together with you on design questions
- Explain a specific vSphere or vCloud concept to you
- Help you study for VCP / VCAP DCA or DCD.
What will this NOT be?
- A complete training on vSphere or vCloud or other subject. If you need good training contact Eric Sloof or David Davis at TrainSignal.
- A support desk you can call when your server is down or a plane landed on your datacenter. Call VMware Support.
And as a disclaimer: I don’t know everything and I don’t have all the answers, but I do want to make the effort to help you and do some research myself when needed to be able to help you.
One thought on “The Doctor is: IN”
Great initiative. I look forward to the results. PS: I tried calling VMware that a plane landed on our datacenter, but they didn’t have a phone option menu for it (yet).
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